IndustriesE-commerce

Answers around the clock, on every channel.

CallWays tells customers where their order is, starts returns and answers product questions by phone, email and chat. For small shops and large warehouses alike.

An example call. A customer calls about their order. CallWays finds it, says when it reaches the pick-up point, sends the tracking link by SMS and closes the case.
Rifki Kurniawan / Unsplash

What it handles.

  • Where’s my order?

    Looks the order up in your shop once it’s connected.

  • Returns and exchanges

    Starts the return and sends the instructions.

  • Product questions

    Answers from your range and your terms.

  • The same answers everywhere

    Phone, email and chat with one history.

Book a walkthrough.

Tell us how you take customer contact today. We’ll show what CallWays would look like for you.

Book a demo