IndustriesE-commerce
Answers around the clock, on every channel.
CallWays tells customers where their order is, starts returns and answers product questions by phone, email and chat. For small shops and large warehouses alike.
What it handles.
Where’s my order?
Looks the order up in your shop once it’s connected.
Returns and exchanges
Starts the return and sends the instructions.
Product questions
Answers from your range and your terms.
The same answers everywhere
Phone, email and chat with one history.
All industries
Car dealersTest drives, trade-ins and service, even when the sales team is busy.
Equipment rentalAvailability and reservations, straight into your rental system.
TradesElectricians, plumbers and carpenters who can’t answer from a ladder.
Health clinicsBookings and rebookings, with full control over patient data.
Veterinary clinicsBookings and questions, and urgent calls straight to your staff.
Insurance agenciesClaims and callbacks, routed to the right handler.
BanksAdviser meetings and everyday questions, with the rules in place.
Book a walkthrough.
Tell us how you take customer contact today. We’ll show what CallWays would look like for you.
Book a demo