How it works.
From your website to a receptionist that answers in your name. You decide what it says, when it answers and who it hands over to.
- 01
It starts with your website.
The receptionist reads your site, picks the starter pack for your trade and shows you what it learned. You correct what’s wrong.
- 02
Test it before it answers.
Call it yourself, ask the hard questions and change what it says. Nothing goes live until you say so.
- 03
Connect your number.
Forward your number or get a new one. Choose when it answers and who it puts calls through to.
- 04
Then it takes care of it.
It answers, books, opens cases and hands over. Everything lands in Today, the app’s list of what’s waiting for you.
What’s included.
Take over when you want
Take over a conversation and hand it back when you’re done.
Calendar and bookings
Books into Google Calendar or through iCal, with an SMS confirmation and reminder.
What it knows, and where it learned it
Knowledge from your website and your documents. You see which source an answer came from.
Calls, SMS, email and chat
One receptionist on every channel, with the same customer history behind it.
Voices and languages
Choose a voice. A pleasant, calm and professional tone, in any language.
Cases that don’t get dropped
Whatever needs a person becomes a case with a next step and someone who has it.
Book a walkthrough.
Tell us how you take customer contact today. We’ll show what CallWays would look like for you.
Book a demo